Totally apply! It's AMAZING HERE. - NSC Agent bei Extra Space Storage: Mitarbeiterbewertung

5,0
24. Nov. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work ethics, amazing team and talented coaches. Much passion for helping others, storage is actually a big deal. Great, competitive pay, you could support a family.

Kontras

I would say the commission scale could use some work. The commission you lose for numbers that aren't always in your control seems unfair. Not much of a chance to move up in the call center, but throughout the company there are plenty. The late shift is not exactly convenient, but it works really well if you don't have a family. It feels like the company is being too driven by investors and that we may be slipping toward a greedy mode.

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Reaktion von Extra Space Storage
11y
Thank you for taking the time to provide a review on Glass Door. I also agree that Extra Space is amazing! We appreciate reviews both positive and negative as it helps us continue to create an incredible place to work. We hope you have a long and rewarding career here at Extra Space. Thanks for all you do!

Mehr Bewertungen zu Extra Space Storage entdecken

5,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

"Working at Extra Space Storage has been a highly positive experience overall. The company culture genuinely prioritizes work-life balance, providing predictable schedules and stable hours that are hard to find in retail environments. The benefits package is excellent, featuring a great 401(k) match, reliable health insurance, and helpful performance bonuses. Managers generally offer a lot of autonomy.

Kontras

The only downside is that career advancement and regular merit raises can feel a bit limited, often depending heavily on your specific district manager and region. If you value independence, steady hours, and strong corporate support, it is a fantastic place to build a career."

3,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Kontras

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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