I love It but - District Team Lead bei Extra Space Storage: Mitarbeiterbewertung

4,0
5. Sep. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Never come in to the same day twice and the customers are amazing. Most of the upper management really cares about the employees, and want to make a great work culture. I’ve been with ESS for more than 10 years and the growth has been amazing. We really are the best at getting better.

Kontras

For me the work/home life is not balanced the way that I would like in order to hav me an influence with my child the way I would like. The pay is also ridiculous, and a multi billion dollar company like ESS should really pay more and for the long term employees we are only now making what people just being hired are making which is again ridiculous. For ESS to continue to grow and have the talent it needs the pay will have to be addressed immediately.

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5,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Getting my 10k steps in daily, Providing great customer service to our guests. The company provides you with great tools and leadership so that you can get the job done without worry.

Kontras

6 pm is a little late to be heading home but that is really the only con.

3,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Kontras

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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