Leadership is disconnected from customers and customer-serving teams - would not recommend. - Software Support Analyst bei Equifax: Mitarbeiterbewertung

1,0
7. Jän. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

There are no pros other than receiving a regular income.

Kontras

- Leadership is disconnected from customers and workers. - Leadership uninterested in concerns with daily processes carried out by customer-facing teams. - Lack of communication and follow through from Leadership causes confusion within and between teams. - Global company that doesn't provide resources to smaller offices (resources reserved for HQ office(s)).

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5,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

World class products, solutions, and people

Kontras

None that I've come across yet

2,0
12. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Kontras

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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