Pros
Great place for customers. High end and very well designed and maintained for being an FEC (Family Entertainment Center). Great customer service and competent people that put guest experience first.
Kontras
Owner, who is VERY hands on, is a nightmare to work for. He screams and cusses at his employees and has meltdowns over the smallest details when they could easily just be training opportunities. While he says he wants people to be self sufficient in their roles, he requires your every move to be blessed so everyone is terrified to do anything out of fear of making a mistake and dealing with his wrath. Such a shame. It's the first job for some of these kids and he can't understand why they're terrified of him and why it's a revolving door. And don't dare stand up for yourself or its an invitation to getting fired. Saw that happen to a brand new manager who everyone really seemed to like.