A decent role but unprofessional management - Collections Assistant bei Ecotricity: Mitarbeiterbewertung

1,0
9. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

The job is easy enough and the company benefits are good.

Kontras

The pay for this role is abysmal and highly unfair. You have to write an essay just to get a £1k per year pay rise but they’ll happily increase the pay for a new starter with no hesitation just to get people in the door. This has meant many of the new starters are being paid more than the most experienced people on the team that take on multiple extra roles. Any time this is bought up, we are shut down by management. Clearly loyalty means nothing here. Management clearly have favourites who are allowed to get away with job avoiding and one particular team lead consistently oversteps by gossiping to people on the team about other employees personal lives/issues during monthly 1 to 1s and practically bullies the people they don’t like to the point where the team has seen half the people leave in the last 12 months. People do not feel they can come forward and report these issues because they will only be treated even worse or the higher managers will just defend the team leaders bad behaviour.

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3,0
25. Mai 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Varied challenges. Good mission. Nice people.

Kontras

Lack of strategic direction. Poor financial management. Poor staff engagement.

1,0
29. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Not a single pro to this job

Kontras

Everything lol, just honestly the poorest company I've ever worked for. Destroyed my mental health completely. Overworked staff and things constantly changing , managers are vile and anyone higher than managers have no idea what's going on and have never worked in the industry below the level they are so don't know how it feels to have some of the highest targets I've ever seen. The call structure and what they want from you is just ridiculous and I'm sorry but most of the customers I feel sorry for they are struggling for price but we cant tell them we are one of if not the most expensive company.

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