Lovely environment - Front Desk Receptionist bei Doyle Collection: Mitarbeiterbewertung

5,0
29. Nov. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

I've worked at this company for 9 months and I am very glad for that. They teach me everything I know in hospitality in London, the team was extremely amazing, they have patience and don't judge for your mistakes. I just left to have more time to study. The FOM was very kind with our requests to be off, respecting our requests and very often giving us weekends and more than 3 days off a week.

Kontras

For reception there is not service charge. If you do not do upsell you do not increase your salary.

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Reaktion von Doyle Collection
3y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is so lovely to read about your heart warming experience. Knowing that we have been able to help with your learning and development is a sentiment that really makes me Proud. I am also really humbled to read how the flexible pattern of your work left a really positive impact with you. I wish you the very best with your studies, and your professional career. The Doyle Collection

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5,0
5. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Kontras

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Reaktion von Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Kontras

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Reaktion von Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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