Shocking - IT Technician bei Direct Collection Bailiffs: Mitarbeiterbewertung

IT team treated like company cleaners. Swore at constantly from management to ownership. No IT processes, people raise tickets for convenience without any justification for why they raise tickets(desk move so i can be near my friend). Extremely poor tickets issued with very minimal information such as “fix printer” no location or what printer is effected. No respect for the current workload for IT, people in the office speak to IT like they're worthless for the company and an inconvenience. Treading on egg shells every time you have a job on someones pc. Have to work around the user and not around your current workload. Absolutely no covid restrictions, massive open office with no air con or windows. Get questioned on why you are walking around the office fixing equipment. Managers from different departments sit in on IT meetings as we get accused of not doing anything. Not trusted to enter the server room unless hand held. Extremely low pay, they want 10 year experienced infrastructure engineers for the same pay as a 1st liner. Bailiffs throwing a tablet on your table with no prior warning and a 30 minute deadline to fix the issue.