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      DearDoc

      Aktiver Arbeitgeber

      Bewertungen für DearDoc

      Save Yourself the Stress - Customer Success Manager(CSM) bei DearDoc: Mitarbeiterbewertung

      1,0
      3. Sep. 2023
      Customer success manager(csm)
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      - it's a SAAS company, you work remote - unlimited PTO - no micro managing

      Kontras

      - the company has no clear direction - "onboarding" has nothing to do with the role - you are made to believe that having a BOB of 250+ accounts is normal - zero professionalism - it's clear the CEO is just looking to sell this company - absolutely no diversity -I witnessed a manager, director, VP, and 4 colleagues are leave within my first 3-6 months. Only 1 left for a new position - sales lie to customer, the CEO knows about it and it's still going on - you know it's a bad company when you're told to CYA, but they preach a "team culture " - this is the first time I have personally and professionally outgrown a company - there's no room for growth at this company, after 18 months of being there no conversation about a raise or anything -the "Ai Chat" is not really Ai - sales are closing accounts that shouldn't be using our products, and CSM are left to deal with it

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      Reaktion von DearDoc
      2y
      We appreciate your feedback and understand your concerns. We take your comments seriously, as they help us identify areas for improvement. At DearDoc, we are continuously working to enhance our company culture, leadership, and communication. We regret that your experience did not meet your expectations, and we are committed to addressing the issues you've raised. Thank you for sharing your thoughts, and we wish you success in your future endeavors.

      Mehr Bewertungen zu DearDoc entdecken

      5,0
      12. Juni 2026
      Growth manager
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      - Great work environment , so fun and motivating - Management is great, they are just like your best friends - Fast growth opportunities - If you like to be surrounded by hard workers, this is the job for you!

      Kontras

      i dont have any cons

      2
      1,0
      12. Juni 2026
      Sales
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      There are no pros to working for this organization, they scam local business's, having pending lawsuits over it, purposefully hire young newly grads who don't know better, taking advantage and its sad. If your fresh out of college and wonder how lucky you are to have gotten this job, just know, your not lucky, its exactly what they want. The owner says his grandpa was a dermatologist and thats why he needs to benefit healthcare. This is the scariest part. The company re sells technology they DO NOT OWN at a scarily marked up price tag to business's that lack the knowledge to know better. The sale is a one call close, they teach you to pressure people to the point of making them hangup. It's a really scary thought that this company exists.

      Kontras

      For anyone looking to work at this company, do not. For anyone that has worked for this organization, knows what is going on, and keeps showing up, look at yourself in the mirror. How do you want to remember your life and legacy? Your better than this.

      2
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