Pros
Smart, collaborative people who generally care about quality and customer outcomes.
Interesting technical problems across enterprise SaaS, integrations, identity, reliability, and operational tooling.
Opportunities to work cross-functionally and have visible impact.
Strong exposure to real customer and business needs.
Kontras
Engineering team has shrunk over time, which has increased pressure on remaining teams.
Still working out how to utilize AI to best advantage for the business and the engineering teams.
Priorities can shift, and ownership can sometimes be unclear.
Shifting from remote-first to hybrid model.