you’re just a number - Outbound Call Center Representative bei Datavant: Mitarbeiterbewertung

1,0
20. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

-remote work that’s just about it

Kontras

I was hired under a Temp Agency nearly 2 years ago with approximately 100 others. We were told after 6 months, Ciox would consider hiring us, and there were active conversions happening. About a year in, and we realized that was not the truth. There has been no transparency as to why, and there’s only a handful of agents left out of my original hiring group. We have been making the same amount for nearly two years, no benefits, no PTO, no anything. The management kept saying to “keep working hard” with our numbers and keep the “morale” up, but they obviously do not care about us as people at all. The new Outbound Supervisor is the worst thing to happen to the company, and the lack of actual awareness of the role is horrible.

Mehr Bewertungen zu Datavant entdecken

5,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I think I got lucky because I love my team and work is fun with them.

Kontras

I take calls and it's usually patients who are annoyed.

2,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team members and supportive, responsive, genuine team leads.

Kontras

Low pay, especially considering stress and workload. No raises in 4 years. Constant write-ups for missing unattainable goals. Changed teams and managers involuntarily about 4 times during my career. Was hired as a lead, but they "reorganized" within a month, and I lost my title and privileges. As soon as I was getting the hang of the work, boom, they switch me to a new team with different work forcing me to relearn, and they wonder why I couldn't meet the goal. Terrible micromanagement, as in "what did you work on", "what are you doing" "why are you doing that" every single day. Only way to meet the goal number is to work 1-2 hours over your shift time off the clock. Health insurance is expensive and doesn't cover anything. Dental insurance won't even fully cover 2 cleanings in a year. Ever seen the show Severance? My girlfriend and I actually talked about how eerily similar the work experience is for this company.

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Thank you for your thoughtful feedback. We appreciate you sharing this. We strive to offer competitive compensation across all roles, and will pass along your feedback to the Compensation team.
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