Not good - glorified sales job - Customer Success Manager bei Datadog: Mitarbeiterbewertung

1,0
18. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great product, cross collaboration with very smart SE's.

Kontras

Arguably the worst new hire onboarding I've ever had in the tech industry. As mentioned in the headline, this is not a CS job, this is a glorified sales position, the CSM is responsible for generating pipeline, maintaining SF hygiene, running disco calls and ultimately closing deals, but with absolutely no support from management and leadership. Extremely low pay for the amount of work you are putting in, as mentioned you are wearing multiple hats and if you are not hitting quarterly quota, they are really cutthroat with firings. Everything is just vibes in this organization, management keeps giving themselves promotions while the organization is struggling with hitting KPI numbers/quarterly targets. Promotion is completely non existent at this role, so even if you are good at this position, plan to exit out of Datadog within 2-3 years because you are not getting promoted

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Reaktion von Datadog
3mo
Thank you for sharing your perspective. We’re sorry to hear that your onboarding and overall experience in the CSM role have felt misaligned with your expectations. We recognize how clarity in role scope and consistent manager support can meaningfully impact day-to-day experience. We encourage you to raise these concerns with your People Business Partner so they can be reviewed through the appropriate channels.

Mehr Bewertungen zu Datadog entdecken

5,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

One of the best place to work, amazing team, intresting technologies, please to grow

Kontras

Nothing to improve for this moment

3,0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great product, in-person office atmosphere is very good, great learning opportunity for someone newly stepping into first sales role from previous SDR position

Kontras

Ran through sales account patches, below average base pay for role vs. rest of industry, can be a bit of a pressure cooker at times, high turnover

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