Pros
Great product. Huge ROI for customers who use well. Huge potential if part of a broader data & analytics platform.
Kontras
- Throw money at salespeople to wear lots of hats. Not a good strategy. Senior sales management can’t help because they know it’s a really hard sell. They just sit back and wait for forecast. - Huge churn. Every existing customer I inherited churned or was going to churn. CX for smaller customers is non existent. Weren't sold to properly, set up to fail. - Culture is broken. Cutting costs on things like internal events and office space make it worse. - No channel (all direct outreach) and marketing strategy/messaging is very weak. Competitors investing properly in channel. No inbounds. - DataRobot and it’s competitors aren’t doing well. It’s too niche an area to sell ‘on-mass’. - Not a good product market fit. Can’t be sold standalone. Customers want to build a lot of the time. Data scientists worry they’re being replaced because it’s an efficiency sell. - Way too many things need to go your way as a seller. It’s not a repeatable sell. Even the previous exec team said “we’re still figuring it out”. Very amateurish way of operating. - 40% of staff laid off in 6 months. More to come no doubt. No one safe.