Bad Culture - Micro Managing - Sales focus - Customer Success Manager bei Darktrace: Mitarbeiterbewertung

2,0
4. Okt. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

My CSM colleagues were great.

Kontras

Very micro managing and sales focused. More focus on upsells and increasing revenue instead of building relationships and helping customers succeed and see value in product. Thrown into the deep end with limited training. Role not enjoyable.

Mehr Bewertungen zu Darktrace entdecken

5,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

good pay, good culture and great tech sales exposure

Kontras

lack of internal promotion path, just overall lack of vertical career trajectory

2,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Kontras

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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