Pros
Fun and friendly co-workers. You have the opportunity to only work 39 hours for two weeks and still make more then if you worked a full 80 hours. This is only if you never go to advance tech support.
Kontras
In the Riverfront call center in Littleton Co they have a poster saying how to move up in the company. It is Customer support 1 then 2, "bulling and moderate tech support, then advance tech support, and then supervisor. This is a lie. In the last 3 years I have worked there they have only promoted the cs1 or 2 to that position with them being out of high school and only working there for less then a year. Most of the advance tech workers stay there with little to no recognition. We are labeled that we have bad attitudes. This is only because we do twice the work and know more about the business and working dish and never get promoted. I wanted Dish to be a place that I could have a career. That was all tossed away when I became advance tech. Most of my old coworkes have quit and gone to Comcast. Better pay and once they have got you they know you will not go anywhere because of the terrible treatment at Dish and pay. Management only knows how to look at numbers, but have no idea on what the numbers means.
