1,0
15. Okt. 2012
Ehemaliger Mitarbeiter, weniger als 1 Jahr
Thornton, CO
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CEO-Befürwortung
Geschäftsprognose
Pros
The pay is pretty good.
Kontras
Business rules change on a whim. Thornton location is an old, sick facility that needs to be cleaned and overhauled to prevent employee illness. Required scripting, and management insistence that you must upsell to even the most financially strapped customers, eradicate any rapport with customers. Supervisors/managers normally unavailable. After weeks of training, call center employees apparently cannot be trusted to use best judgement to deal with customers.