Jack of all trades, master of none. - Field Service Manager bei DISH: Mitarbeiterbewertung

2,0
26. Aug. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

The schedule is a good one when you are able to be on it for more than a couple of weeks and not being rotated to cover for other shifts.

Kontras

The bonus program for the technicians is a joke. It incentivises them to bring each job up to standard each time a technician goes to a house no matter how sloppy the previous install was yet they are penalized for taking additional time on a job making the technician decide whether he wants to take the chance that he/she will be penalized for time, or not bringing the install to standard. The starting pay for the technicians is a joke and retention is horrible. From a management position it is hard to manage personnel. Substandard equipment in remote areas and routing is rediculous. The upper management at this company is so disconnected with their field services that as another reviewer stated, people at Dish are warm bodies. Too many hands in other areas, ie. home theatre, sound systems, tv mounts, screen cleaners etc...

Mehr Bewertungen zu DISH entdecken

5,0
9. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

You can make six figures

Kontras

High turnover in employees and management

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Reaktion von DISH
6mo
It is excellent to hear that you recognize the significant earning potential and that you find the commission structure to be good. We are committed to providing a compensation structure that highly rewards performance. We acknowledge your observation regarding turnover within both our employee and management ranks. We recognize the importance of stability and are actively investing in programs to enhance employee engagement, development, and retention at all levels of the organization. Thank you for providing your valuable perspective.
3,0
15. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Kontras

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
Reaktion von DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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