Offshoring Majority of Team to Cheap Labor In Phillipines - Production Artist bei Custom Ink: Mitarbeiterbewertung

1,0
25. Mai 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Custom Ink for a long time has been a great place to work. Some of the best people I've ever worked with. Caring and engaging managers, great benefits, and a good work/life balance.

Kontras

Beginning of the year they closed two production warehouses getting rid of everybody at the plants and moving all in-house production to Dallas, so if you lucked out you got to keep your job there. About a month later Art and Design gets the memo that they will be "right-sizing" which is an annoying term for laying off your amazing US team for cheap off-shore labor and taking the US team from about 180 artists down to about 20-30 people over the next year. The rest will be offshored to save what I'm sure is a substantial amount of money. Satisfaction and Art and Design are both currently in an off-shore pilot, testing out cheaper labor. So expect there to be no more Satisfaction and Art and Design job postings in the future. They went from being the community company to the maximize profits at the cost of quality company.

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Reaktion von Custom Ink
3y
Thank you for sharing your thoughts with us. Closing our production facilities in Reno and Charlottesville was a difficult decision, prompted by production costs and tight labor markets in those areas, but we tried to support impacted Inkers with generous severance packages and an extended benefits period through the transition. If you have any other concerns you’d like to bring to our attention, please don’t hesitate to reach out to us at inkerfeedback@customink.com. Thank you for sharing your perspective and experience with us.

Mehr Bewertungen zu Custom Ink entdecken

5,0
9. Sep. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Company that believed in strong core values. Does mean something when everyone in the company knows them by heart.

Kontras

Workflow predictions were difficult at times and could make order coverage a challenge.

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Reaktion von Custom Ink
8mo
We’re grateful for your feedback and for highlighting Custom Ink’s core values—it means a lot to know they stood out to you during your time with us. We also appreciate your note on workflow and order coverage. We recognize that forecasting can be challenging, and your perspective will be shared with the appropriate teams as we work to improve in this area. Thank you for taking the time to reflect on your experience and for the contributions you made while at Custom Ink.
1,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits and diversity initiative at the time.

Kontras

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Reaktion von Custom Ink
2d
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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