MOD - Sales and Service Representative bei Custom Ink: Mitarbeiterbewertung

1,0
23. Jän. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent benefits, free coffee and fig newtons

Kontras

Laughable pay, terrible management, mindless work that is taken way to seriously. Pay: Pay is low for the area, and there is no annual raises. If you try and ask for a raise, you will be told to "try harder". Pay is a base salary in the high 20k range plus performance pay. The performance pay is determined on how much you do and how accurate the work is. Even with awesome numbers, the pay is still way to low. Most "inkers" live with roomies, family or have spouses that make the "real" money. Don't be surprised when you see the company making tons of money and growing well, and you get nothing. Our first million dollar day we had a few months back, we did get an award. The award was a .50 cent candy bar wrapped to look like money. Total slap in the face. Management: The management is very unprofessional and most of them are new to the management role. Most of the immediate mangers are female and all are close friends. So if you have any issues with them, don't say a word about it. It will get you written up or fired. I have seen friends who had issues, take it up with there skip managers and it only ends with them getting "talked too" and "blamed" for it. The environment is very "click-ish" so be ready for that. If you don't have a friend in the management team, make one, fast! Advice to Marc: Look into the management teams, I know for a fact that they do a lot of sitting around and talking about non work related stuff, while we all work hard. I know for a fact my manager online shops 90% of her day. Then the rest of the day she chats it up with her manager (department leader). Overall: The company looks awesome from the outside, but once you get hired and learned the politics, you find out the real Customink. Don't expect major growth professional or salary. They will work you as hard as they can and def pay you as least as they can. My advice to anyone interested, look for another place to work that will treat you and pay you like a college educated person should be. And don't worry you're not missing out trust me.

Mehr Bewertungen zu Custom Ink entdecken

5,0
24. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly staff and flexible hours made for pleasant work environment

Kontras

The commute was too great

1,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits and diversity initiative at the time.

Kontras

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Reaktion von Custom Ink
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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