Pros
As with any workplace, you'll find that there are some ups and downs here as well. However, over the years, the ups have always far outweighed the downs. The company frequently has gone through growing pains but has always come out on the other side having learned and becoming stronger. I really appreciate that the company focuses on finding ways to be candid and transparent. Team members are encouraged to provide their feedback and roll up their sleeves and help make this the greatest place to work. When I compare benefits with my friends mine are always more affordable for myself with better coverage. The people I work beside really care about the work they're doing. They have passion and take ownership. We are constantly evolving our technologies and it's exciting to see it all take shape in new ways that really make a difference for our customers. Above all else, everyone here is focused on customer satisfaction and engagement. It's always exciting to know that the end result of our collective efforts means that a customer received something that was really, truly meaningful to them and their group that they'll hang on to for years and years and years. At the end of the day, I love working here. I love the people. I love the work. I love our customers. And I love the mission.
Kontras
The benefits for family members could stand to be more affordable, but it's so affordable for myself that it makes up the difference a bit. I would also love to see more diversity within the leadership levels, especially in the higher leadership levels. Women and minorities feel under represented in those areas. I would also love to see more alignment in our review ratings process as several pieces of compensation are tied to those ratings and could mean some people are rewarded more for having an easier grader as their leader.
