Extremely high volume call center - Customer Service Associate bei Conduent: Mitarbeiterbewertung

3,0
10. Mai 2025
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Geschäftsprognose

Pros

Co workers are nice, especially for remote work.

Kontras

Micro manage down to every second of your shift. Last minute schedule changes. Not staffed properly. More worried about your metrics than how you assist members. Poor communication between management, employees, and different departments.

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3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Kontras

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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