Stay Away From A Toxic Environment - Customer Service Representative bei Conduent: Mitarbeiterbewertung

2,0
5. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home is the only pro

Kontras

The culture is very toxic. There is no real care for the employees. The client is important but being threatened with disciplinary actions any time a mistake is made is not encouraging. The constant change in supervisors is ridiculous. Once you get comfortable under a new supervisor, you’re moved to a new one. Also, some of the supervisors were dumber than the customers being helped. Trying to get help was like pulling teeth. Very little PTO is earned each pay period. The constant verbal abuse from customers with no give becomes grueling after years. The company never has a real plan about anything. It’s very on the fly.

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5,0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good management with team leads

Kontras

Hard to please everyone there

1,0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Kontras

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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