Awful Experience - Tier 1 Technical Support bei Conduent: Mitarbeiterbewertung

1,0
16. Okt. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Trainers were very nice and overly patient

Kontras

Customers are absolutely savage and abusive over the phone. If you are late for 1 mintue after your break, they lecture you on much a waste to the company you are. Very ridiculous expectations and the worst part is they have weekly meetings where you re-listen and re-live the worst phone call with a customer and I would rather be homeless than put up with this disgusting emotional abuse

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3,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Kontras

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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