dont lie to me to get me in the door. - Customer Service Agent bei Concentrix: Mitarbeiterbewertung

2,0
4. Juni 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

work from home was only good thing. pay was ok

Kontras

was told would be working evenings and weekends and that was fine , asked about days off and was told is the exception that they are not together, just as training was over was told the days off are NOT together and start time and days off will change every week. training was reading and very little class review. was very had to learn from just reading an article. if you are on a call and need help you are lucky if you get a response and the only help is in a chat room and takes time to get an answer all while the customer is waiting. get a help desk you can call for help not just a chat that MAYBE you will get help from

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5,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good corporate culture, proactive leadership

Kontras

Not very good career ladder in place

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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