Flexible management, Hygiene needs to be improved. - Customer Service Representative bei Concentrix: Mitarbeiterbewertung

2,0
28. Juli 2015
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Geschäftsprognose

Pros

Company is very flexible with there policies, interview is not very hard to crack. Management is very friendly and helpful towards the employees.

Kontras

I think the Mumbai office needs some maintenance, everything was broken here and there. Broken chairs, broken computer components, broken headsets, very unhygienic work place. No water or washroom near by the work area. Very stressful as there is less staffing and more calls in UK voice process.

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5,0
3. Juli 2026
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Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
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Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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