Horrible treatment of employees in training - Customer Service Representative bei Concentrix: Mitarbeiterbewertung

2,0
16. Nov. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Minimal supervision for metrics some good management

Kontras

Toxic training environment unfair treatment fired for internet interruption from weather damages to internet lines

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Reaktion von Concentrix
3y
We appreciate this feedback and would like to connect with you to understand your experience with us. When you can, please send additional details to cs.na@concentrix.com. Hope to hear from you soon!

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5,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good corporate culture, proactive leadership

Kontras

Not very good career ladder in place

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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