really......no....reaally - Customer Service - Call Center bei Concentrix: Mitarbeiterbewertung

2,0
10. Feb. 2015
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

pros... you work from home... friendly training though you didn't get trained for what you actually do on the phone ...then they tell you why don't you know stuff that we emailed you to learn it is ridiculous

Kontras

As nice as management is ... they are like used car salesmen trying to sell you a lemon they don't care about customer service they only care about the feedback from the customers because they probably get bonuses from the company if the feedback is good they don't care how competent you are anyways...if I were a company looking to do business with them I wouldn't

Mehr Bewertungen zu Concentrix entdecken

5,0
3. Juli 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle