Use your leave or lose it. - Call Center Representative bei Concentrix: Mitarbeiterbewertung

2,0
20. Mai 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

None, wouldn't recommend to a friend, well I did but they hated it too. Staff turnover is shocking.

Kontras

I had been on 3 different campaigns and because of training couldn't take leave. Carried over from BT, Scottish Power and London Police so I had 244 hours leave. Had printed it all off, as soon as I handed my notice in that suddenly dropped to minus. They say I used it all, I can prove I didn't and I am taking my case to ACAS

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Reaktion von Concentrix
5y
Hello dear ex-colleague, thank you for the feedback. It's a great pity that you obviously didn't feel comfortable with us and that some things does'nt worked right, as it is very important to us to create a working atmosphere in which our colleagues feel comfortable.If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your future! Lisa, Marketing

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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