Mandatory Overtime or Mandatory Go Home, no in between - Agent bei Concentrix: Mitarbeiterbewertung

1,0
16. Apr. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is fair and good

Kontras

Mandatory Overtime (No choice, you are having forced overtime without a choice of not coming in extra. Talking 12 hour days for months on end) 30 Minute lunches. They regularly reduce your lunch from 1 hr to 30 minutes, even when working 12 hr shifts. Mandatory Time Off- If you choose not to "voluntarily" sign up for Overtime, they try and send you home? What kind of genius strategy is that? If you dont wanna work 60 hour weeks, we will send you home? Well wouldn't that just make the OT needed to cover worse? Yes, but don't tell these geniuses that. Uncaring when it comes to health- If you have an emergency and have to miss to go to, lets say the ER, or to the hospital in general. Well, get ready to be raked over the coals by leadership.

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5,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Kontras

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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