Covid-19 Shows a Company's Empathy - Technical Support/Customer Service bei Concentrix: Mitarbeiterbewertung

2,0
12. Aug. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

No experience necessary Training period is usually thorough Rewards for metrics met

Kontras

Poor management in times of crisis HR is hard to get in contact with when needed Your TL could make or break your performance

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Reaktion von Concentrix
5y
Thank you for your review, we can genuinely empathize with our staff who had to make the fast shift to work at home in the past few months. We really appreciate the feedback and your honesty when it comes to some of the challenges due to COVID-19. The safety of our staff and their families is important to us and we appreciate you doing your part to move to a home based office quickly.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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