Poorly Run - Technical Support Advisor bei Concentrix: Mitarbeiterbewertung

1,0
8. Sep. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Offers full time or part time

Kontras

No room for advancement. All the Team leads and management are either close personal friends, romantically involved with each other or blood relatives. So unless you're sleeping with one of them or related, you never get promoted. No paid sick days. 10 days of holiday per year. 6 days in a year you can request to have your scheduled day off on a specific date. Even then they are likely to mess up the scheduling and it's somehow going to be your fault. There's supposed to be tuition reimbursement. That takes several months for them to process if they cannot find a loophole to deny it. There are no security guidelines. The company makes them up as they go along and you can get fired or reprimanded for that. The benefits are pretty poor. Have to pay for your own in the end. Poor management who don't communicate with each other. Depending on who you ask you get different answers for anything and everything. They add hours to the schedule at random without warning and you are supposed to know and be there by the telepathic link that informs you your schedule has been altered because that's all you do on your day off.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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