Poor Experience - Mitarbeiter (anonym) bei Concentrix: Mitarbeiterbewertung

1,0
30. Juli 2017
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

-Colleagues were great -Central location

Kontras

-Employees are treated like robots and instead of trying to help people whose stats are failing and are not reaching KPIs they are just fired. - Extremely high turnover rate, they churn out a new wave of advisors almost every month. -You're expected to reach very difficult stats with few/poor incentives for a job that already pays far less than it is worth. -You're expected to perform at your very best all day even though you are taking back to back calls with frustrated customers and it is exhausting. -Management and team leaders are dismissive, uncaring and only see you as a CSAT generating machine.

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5,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good corporate culture, proactive leadership

Kontras

Not very good career ladder in place

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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