Don't work for Concentrix! - Call Center Representative bei Concentrix: Mitarbeiterbewertung

1,0
15. Juni 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

We had training for one month

Kontras

The Team Leaders do not have your back when things go wrong. They put you on phones to take abuse for 7-1/2 hours a day. If you take too many bathroom breaks, even if it's for medical reasons, you are called in for "coaching". They let me go after 5-1/2 months (just shy of the 6 months where I would have gotten benefits). It took me several phone calls & emails before I got my R.O.E. When I finally did get it, they did not check off the box for "dismissal", but chose to check off Box K- contact HRsite. EI contacted them on several occasions for more information, but no one called them back. I left voicemails & emails to ask them to contact EI, with no response. I finally got my EI approved, more than a month from when I was let go. I would not recommend anyone work for this company.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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