Good Enough - Local Account Support Specialist bei Concentra: Mitarbeiterbewertung

3,0
31. Okt. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Connector makes you feel like you're part of a family. My supervisors are fantastic, understanding, and easy to talk with. I love talking with my "customers", which are other employees, you will meet the most awesome people in the company.

Kontras

There's not a whole lot of room to move up at Concentra's call center. I wouldn't recommend making this a permanent job if you're looking for rapid advancement. More specifically for the "Local Account Support Team" which is just one branch, you're held to standards that no one else abides by. If you want 30 minute lunches this is the team for you. If you like being marked late if you're a minute late then this is the team for you (Systems are slow to start so you have to get there early).

Mehr Bewertungen zu Concentra entdecken

5,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits. PTO coverage is great.

Kontras

None that I can think of.

1,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home Mon -Fri

Kontras

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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