Fired for not multitasking 10 things at one time - Front Desk Specialist bei Concentra: Mitarbeiterbewertung

1,0
21. Okt. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

I enjoyed greeting patients everyday

Kontras

Way to much work for the front office personnel for the amount of volume, no one wanted to answer the phone, management was bullying and when I brought it up, they said "it is not bullying, it is work", when let go, I said " I tried my very best and my best was not good enough" and they responded, "no it wasn't". I will NEVER work for a company with management this bad. When I was hired, the training was 1 hour and then on my own. Yes, I worked for an Urgent Care before, but not with the paper chart system, and it was way to different, and when I wanted them to train me better they responded they don't have the time because they were to busy and they wanted me to go to another Concentra to train on check out, but that never did happen.

Mehr Bewertungen zu Concentra entdecken

5,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits. PTO coverage is great.

Kontras

None that I can think of.

1,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home Mon -Fri

Kontras

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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