Extremely unstable company to work for. Where's the zero rating? - Field Service Technician bei CompuCom: Mitarbeiterbewertung

1,0
2. Mai 2015
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Pros

They do a great job at providing training materials and access to most major certifications. The only problem is when field employees train the time is not looked on favorably by those living off of spreadsheet reporting dynamics.

Kontras

Where to start? Working for CompuCom means never having job security. When the company signs on new business they massively hire until the contracts change at which time massive layoffs occur. There is no such thing as stable long term employment with CompuCom. No opportunities for advancement or wage increases. CompuCom is what one would term a complete "spreadsheet" driven company. Very little reliance on human capital with a ridiculous reliance on reporting every movement and action by employees with all decisions being made several levels above any interaction with actual technicians. Lastly, CompuCom has one of the lowest pay scales among leading IT companies in the nation and wage increases are rare. As an employee of CompuCom you are nothing but an employee number on one of a thousand spreadsheet reports upper management runs on an hourly basis to criticize every movement field technicians make. The reporting standards contradict each other meaning there is no chance to actually satisfy the standards one is given. There is absolutely zero focus on end user satisfaction vs. profit margins for upper management or investment firms.

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5,0
2. Mai 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Solid. Honestly no complaints. But always continue to improve

Kontras

Can include working in the warehouse which isn’t technical at all

1
2,0
29. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Coworkers, exposure to different areas of IT, decent pay

Kontras

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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