Not Happy - Tech Support Tech bei CompuCom: Mitarbeiterbewertung

The pay is low. They base increases on numbers. The numbers show amount of calls closed. The employees with less experience and ability take all the calls needing less knowledge so are able to close many more. They look good on paper but are not able to take calls that require real ability. This is a difficult point to the rest of us. When we try and voice that concern or any other concerns we are shut down by management and or looked at as being a trouble maker.