GREAT BENEFITS, DESCENT PAY, GOOD SALES JOB - Direct Sales Representative bei Comcast: Mitarbeiterbewertung

4,0
13. Okt. 2011
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Pros

The best reason to work for Comcast isn't the glamour it's the AWESOME benefits.I'm talking free cable ( all channels full package), free HIGH SPEED internet, and some of the best medical and dental benefits out there! OH and did I mention STOCK options at a discounted rate! Being a DSR is a love/hate thing. DSR gets company paid blackberry and stipend for car expenses. Plus descent incentive like $500 gift cards and IPADS if you sell on BLITZ days. There's definitively money to be made if you sell and good recognition for it.

Kontras

LIke I said its a love/hate thing. Working for comcast is just that working for Comcast. Most people have had bad experience with Comcast. If your a Winback Rep your sole purpose is to gain back customers who were once pissed off by Comcast. Lots of customer emotions involved and some problems are just out of your hand like bad connections when Techs do installs. The worst is missed installs and tech just doesn't care and there goes your money out the window. Salary is only 28,000 to start plus commission.

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5,0
17. Juni 2026
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Pros

The benefits are great. The managers are friendly

Kontras

They keep changing the commission structure.

5,0
28. Feb. 2015
Mitarbeiter (anonym)
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Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Kontras

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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