Pros
I love the location of downtown Chicago. Great coworkers, we share job postings and review each others resumes because we are all constantly looking for better employment!
Kontras
FMLA Specialists are underpaid for the amount of work. There is mandatory overtime and they have everyone on salary, so you get no overtime pay. They monitor your bathroom breaks and instant message you if you are 1 minute over your 15 min break. The screen capture program records your every mouse click and they will pull you into the office if they see you checking the weather during business hours. The training is poor. As a specialist you are supposed to be helping sick ppl on leave but you really offer no help, you're a call center rep passing the buck because that is what management told you to do.