Pros
The pay is good for the work/life balance and not needing a brain to be a researcher. Office is nice and has free snacks and drinks. Your co-workers are great because you are all suffering together so it's almost comical and they'll drink till you forget the work day with you when you clock out. You can easily call in whenever you want as long as your numbers are in good shape.
Kontras
These brokers are tired of talking to us once a month. It's not the most important 3 minutes of the month for them, it's the most annoying. Management is constantly shoving calls down your throat and they never have any real advice when you ask questions about talking to clients, they just say BRAND. It's not all their fault though because it comes from above them. From people who don't really have an idea and just care about their numbers rather than the people who work for them. If you're desperate for a job, you can suffer through a really tough year, but look elsewhere. I saw the bad reviews when I got hired and thought it wouldn't be terrible, but it was a mind numbing experience that I am glad is behind me.