LOL now they're telling their employees to write fake positive reviews! - Computer Technician bei ClickAway: Mitarbeiterbewertung

1,0
18. Mai 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Apparently someone in management stumbled upon Glassdoor and put out a memo to all store managers to write up fake positive reviews. At least have them space the reviews apart to make them look more real LOL.

Kontras

Fake reviews are almost as shady as their "invisible diagnostic machine" they tell customers they are plugging their phone into to test. (no such thing exists they just put the phone in back) When the client (SUCKER) comes back, it's "ooooh sorry man the machine says you need to buy a new phone from us. Is this even legal?

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Reaktion von ClickAway
5y
Dear Former Employee, Thank you for your feedback. I think this refers to a phone store now owned by Victra , a Verizon Franchisee since early 2018. ClickAway has since exited the wireless business. If this is about ClickAway Computer Repair, our CEO would not tolerate bad business ethics as this is not part of our mission, vision, values, and customer service standard. We're saddened to not have heard from you, utilizing our Open-Door Policy, and we hope you would speak up as we would want all our associates to do so. Writing your personal review on any social media is appropriate, but the company would condemn requiring employees to write dishonest reviews and should we have heard of this, we would have put a stop to it.

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5,0
30. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Build your own career as an IT Consultant.

Kontras

Brick and mortar retail. Working with the public.

5,0
7. Sep. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

ClickAway was one of the best jobs I have ever had. I absolutely loved it. I learned so much from my time here as it was like running a franchise or running your own business at times. Rick Sutherland is the best CEO and hands down one of the most genuine and down to earth people you will ever meet in such a position. The guy would do anything he could to help you succeed. Other reviews here do not do this place justice at all. Many fake and false reviews are from disgruntled Victra/ A Wireless employees that came over to ClickAway thinking they can check their Instagram all day and make money in the sales and repair business. In sales and service you have to build your clientele and always coming up with ways to get people in the door. Many of these people stole money and phones and were upset when they were caught and let go Everyone that worked here knew that they could ask Rick for what ever they needed to succeed within reason, and he would make it happen. Rick wrote personal birthday cards to his employees. Not copy and paste stuff, real sentiment. He would call you on your yearly work anniversary and give advice and just check up with you personally. I still have my first card. I never felt more valued as an employee in my life.

Kontras

None. Best job ever and I will miss it forever. I loved every thing about the awesome free environment while working here. It prepared me immensely for my current role.

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Reaktion von ClickAway
7y
Wow, what an amazing review for ClickAway. Thank you so very much. We really appreciate your honesty and will pass on your sentiments to our staff and management. We wish you all the best in your current endeavor and hope we can work together again at some point. Best wishes.
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