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      Citizens

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      Bewertungen für Citizens

      This company will pull the bait and switch on you - Loan Processor bei Citizens: Mitarbeiterbewertung

      2,0
      10. Sep. 2023
      Loan processor
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Job itself is not hard. Easy to catch on to.

      Kontras

      Was hired expecting to only need to be in office 1 time per week, within the first 6 months on the job was forced up to 3 times a week. Company started pushing phone calls and expected 23 calls a day as if it was a call center. Micro managing to the max. No room for growth.

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      Reaktion von Citizens
      2y
      Thank you for sharing your thoughts. We're sorry to hear you did not enjoy your time with us. We encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com) so that we can look into your concerns.

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      5,0
      24. Juni 2026
      Wealth intern
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Best culture in banking by far

      Kontras

      No cons I can think of!

      3,0
      4. Mai 2026
      Contact center representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Kontras

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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