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      Citizens

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      Bewertungen für Citizens

      Very 2 faced - Call Center Representative II bei Citizens: Mitarbeiterbewertung

      1,0
      23. Juli 2012
      Call center representative ii
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      -Flexible -Great Benefits -Decent pay for low experience

      Kontras

      -No interaction with upper management -No communication what-so-ever, even within the same department -Can attain great accomplishments such as highest sales within a specific branch/department of the company and be reprimanded for not meeting another requirement that directly contradicts your accomplishments, ex: Phone calls too long because of sales. -Poor recognition practices -Continually taking away privileges from employees, no matter what length or quality of employment

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      5,0
      24. Juni 2026
      Wealth intern
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Best culture in banking by far

      Kontras

      No cons I can think of!

      3,0
      4. Mai 2026
      Contact center representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Kontras

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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