An honest review - Senior Software Engineer bei Checkout.com: Mitarbeiterbewertung

1,0
6. Sep. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Challenging tech stack Good place to learn new things A lot of unrelated work

Kontras

Chaotic at times, long hours, stressful, mismanaged. The direction Checkout is taking is sinister. They started up as a fun start-up but now they're a soulless corporation that invests a lot in people governance and policing and they are dismantling anything that used to be worth staying for. They have published a new NDA that no one wants to touch, so they employ dishonest tactics to twist people's arms to sign it. New starters will no doubt won't have a choice, but I ask new starters to carefully read it and decide if it's worth starting a job there with that eternal binding agreement over their heads. They ask new starters who have been in the company for less than one week to come here and place 5 star reviews, before they've even finished their first week inductions. I wouldn't trust any review in here based on how I see them push for people to come and write something positive. They also started enforcing very strict rules about work, banning remote work and becoming more ruthless about it. They are also unable to make any exceptions no matter how sensible your circumstances. The HR department is run by bots and I can confidently call them that because they failed the Turing test. They are unable to understand the content of your email and send out automated replies, often irrelevant legal text. I hope no one will ever need their mercy for anything, because they won't find it. Those bots are incapable of any sympathy or emotion. They also employ people to monitor emails and slack conversations. Hard work is not rewarded. I regret working long hours, weekend and nights. I regret winning a hackathon which meant 3 days and 3 nights of hard voluntary work. The award was a ten pound ebook voucher from amazon and we never got to see the award because they suddenly fired the deliver manager who was supposed to send it. Speaking of that, they often change their minds and fire lots of people in one go. While I was there they fired all of the delivery managers and a lot of QAs with very short notice. I can sense they're in panic, as they grew too fast and are struggling to adjust.

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Reaktion von Checkout.com
4y
Dear colleague, Thank you for all the ways you worked to build Checkout.com during your time here. I’m sorry to hear of your experience, and feel this doesn’t reflect who we are, or who we aspire to be. If you’d like to speak to us and hopefully give us the opportunity to discuss this further with you, our door is always open and you can message me directly. For now, there are a few elements of your review which we think are important to respond to: If there’s one thing the pandemic has taught us, it’s that everyone has different needs and flexibility is paramount. We offer full-time remote work globally, meaning no one is required to return to any of our offices at this time. From the start of next year, we plan to take a hybrid approach, where team members can split their time between office and home working. Our flexible work approach gives our colleagues at Checkout.com even more choice to create the setup that works for them. With so many new joiners starting every week, we invite newcomers, if they wish and fully anonymously, to leave us a review on Glassdoor about their interview experience, to help future candidates find out more about what to expect from the process. We never ask them to leave an employee experience review as a week is far too little time to get a proper sense for what life is like with us. When asking for any review, we request honest feedback which is most helpful for readers on Glassdoor and never request overtly positive ratings or comments. As we grow, it’s natural for our policies and processes to adapt, but to be clear we do not and have never monitored private email and Slack conversations. Our dedicated People team (real, hard working people) are focussed on supporting our growing organisation, while keeping us compliant with local laws and protecting our people and our business. We take your feedback regarding working hours, reward for voluntary work and company direction seriously. I’ll be circulating your comments with the relevant teams internally to help us continue to improve in these areas for our people. Best, Louis Jauvin Head of People

Mehr Bewertungen zu Checkout.com entdecken

5,0
3. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Learning about fintech industry Great leadership

Kontras

none that I can think of

1
avatar
Reaktion von Checkout.com
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good salary, thats about it

Kontras

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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