Pros
The access to the gyms, classes, and spa was the golden highlight to my year here. The eucalyptus room alone was worth a lot of stress. As a PA I also received free services to better understand and relate to the guest experience. I loved my team and they were great! If the weather was dangerous in the winter I heard some employees were able to stay in the hotel overnight for free. There was comradery between the departments- especially those client-facing. We had a daily volleyball game at lunch which was cross-departmental and wonderfully fun. I miss those guys. It was a great job after college to just get a paycheck and further customer service experience.
Kontras
The facilities were beautiful but guest-focused only. Our kitchen/ eating area for employees was truly a sad place and the meals were expensive and not healthy. The staff were definitely poorly compensated for the work and hours they provided. Holiday hours held no extra perks or compensation and at $13/hour paying for insurance made it difficult to make my rent each month.