Pros
Good technology available to do your job
Kontras
The politics at CSG control every facet of the company. The HR managers and CHRO talk a big game, but they don't back it up. The minute the company wants to save money heads are on the chopping block and they do everything they can to "spread it out" so it doesn't appear that there are mass layoffs. The truth is that they lay people off at the drop of a hat to make their numbers look good for investors, and then turn around and open those jobs again as soon as they've done all of their financial reporting. Ethics issues are also a HUGE problem. People have to tear each other down to get a leg up. Their "values" are a joke. They create teams and surface level support women, etc. just to show how "woke" they are. When it comes down to it they are a business and their employees are a disposable commodity.