There is no job training. Managers are called "Team Leaders," but do not actually lead by example. Only a handful of CSC's teams are regarded as valuable; if you're not on that team, your opinion does not matter. The company spent millions of dollars on a rebranding effort hoping to change the way the world views CSC; however, our unsatisfactory and overpriced customer service has not improved at all. They built a shiny new headquarters with the intention of "bringing the CSC employees together," but only a fraction of the local employees were invited to work at (or even take a tour of) the new building. Computer technology is constantly breaking and needing emergency repairs during business hours. Outdated technology, unapproachable senior management, poor 401K matching, so many new rules that are never actually shared with the employees but we are expected to know them, company wastes money, poor planning (building a new headquarters to hold 750 employees but building a parking garage for only 640 vehicles). The company regularly asks for its employees' feedback, but this feedback is never acknowledged. They invite you to contact certain people directly with specific questions, but they will never respond to your inquiries. The same thing happens to the customers. We do not warn our customers about the high cost of our service; we always surprise them afterwards with an astronomically large bill that the customers almost always dispute.
