Poor management and poor Delivery dept. Bad Customer service - Sales Associate bei CITY HOME: Mitarbeiterbewertung

3,0
5. März 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Good team to work with and very nice enviroment. Sales team is team is the most consistent I've ever worked with they help eachother and are very comitted...

Kontras

Management culture very poor, they don't respects their own rules, they don't want to take care of customers with issues . Deliver broken furnitures that are in back order to get comissions paid customer won't be able to return or change after delivery then they have to wait fo it. The 3 key departments (Sales, Delivery and Customer service) they're not in the same page. Just to finish they reduced payment structure over a 25%

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Reaktion von CITY HOME
3y
Thank you for your candid and valuable feedback. We recommend you contact People Services with all these concerns and advice so its staff can channel them accordingly. In the meantime, please know that we have just launched a Leadership Development Strategy which comprises training for all managers.

Mehr Bewertungen zu CITY HOME entdecken

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Kontras

None. All aspects and team members were professional and on task.

1,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I have no pros for this company.

Kontras

Toxic management, extreme double standards, high turnover, zero job security, terrible communication.

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