Pros
a few senior hires and advisors have arrived that are needed. maybe a little too late.
Kontras
On the front end it's all smoke and mirrors. They have good web designing skills and know how to market. They exaggerate on the customers and events. For example they say hundreds of thousands of clients, When really it's only a few and they turn every passenger that were indirectly serviced as a "customer". They show off with brands that have received quotes and/or booked once and label them as their clients on the website. They list 3,000+ buses but this is a huge lie. They don't operate any buses and just say that we have possible relationships with X bus companies and multiply that by however many buses the company has and claim ownership of the buses. this is misrepresentation and borderline fraud. then they put up fake reviews everywhere. The people in the company know and talk. But when you don't treat your employees well just make sure your hands are clean. The owners have shifted the business model about 10 times since launch. First one brand then another. it feels they pivot based on what side of the bed they woke up on. they competitive landscape is so difficult and they seriously don't know how to manage the bus operators. Unfortunately customers are promised great service.