Pros
Management aside, the people that work at Broadconnect are very friendly and care about one another.
Kontras
You know it's a problem when management doesn't listen to feedback from the staff, or quite frankly, even seem to care. If you treat your people poorly they'll leave ... obviously not a surprise. So why does management seem to not care, listen, or follow-up on feedback. It's a family run business, and the family looks out for one another, but, seem to leave the staff behind.
There are no benefits, the salary is poor, the job is constantly changing, and you're never really sure where you stand. This isn't a career, it's a short term job until you can find something else. With attitude like this, I can't see them being around for very long.