Pros
- Everyone pursues excellence. - Everyone is masterful at their work. - Everyone is very intelligent and many are over achievers. - Numerous employees have founded companies previously. (Not just Jack!) - Everyone is committed to the success of the company. - Work is highly collaborative. - We felt a collective swell of pride at the Starbucks deal. - Everyone believes we're changing payments for the better. - The work environment is an open, noise filled space. You can find a promo video on squareup.com. - Communications are transparent across all teams. Meeting notes are available to everyone. - The work itself is challenging, fast paced, and frequently changing. - Leadership clearly communicates company goals and performance. - Underperformers are let go. - Confidential information is treated very seriously. - The hiring bar is high and many, many candidates are interviewed and rejected. - Teams joke around a lot, laugh a lot, and party together regularly. - Employee retention is very high. Few people leave. - Most people are upbeat and positive.
Kontras
- Most employees work intensely for more than 10 hours a day. - 50 to 70 hours a week is normal. - Early stage employees tend to work very, very hard. - There's a culture of workaholism and significant peer pressure to work until "it's done". - Praise for an individual's good work is usually brief. The focus is on the team's success as a whole. - There's hero worship of Square's founders.